Best Practice Site Visit – Sheffield
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THE DATE: 2nd July
THE LOCATION: Aviva UK Health – Sheffield
THE DETAILS: Continual learning: People build success. See how investing in people development is paying back at Aviva UK Health and how assessors are able to take responsibility for their own learning.
THE ORGANISERS: Professional Planning Forum
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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