Best Companies accolade for Journeycall

Trish Pirie and the Journeycall team
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Written by Jo Robinson

Contact centre operator Journeycall has received a recognition trophy for achieving “One to Watch” status in the annual Best Companies awards.

The north-east Scotland customer contact services supplier achieved this accreditation standard for successful staff engagement, on only the second occasion that it entered the awards.

Receiving the recognition plaque, delighted Journeycall Managing Director, Trisha Pirie, said: “This is a great achievement and reflects how much our high calibre intelligent staff are proud to be part of the successful Journeycall team. It also reflects our business success despite the recession: both Transport for London Oyster Card and several train operators have recently extended contact centre support and sales contracts with us.

The Best Companies results are a strong indication that the effort we’re putting in to make Journeycall an attractive employment option is really paying off.  This is especially true as the Best Companies survey goes out to every one of a company’s employees, covering all departments and all grades of staff.”

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Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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