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1st November 2015
This course is designed for planners, analysts and managers who are looking to take established front office planning disciplines into the Back Office environment.
THE DATE: 25th – 26th Nov 15
THE LOCATION: Leeds
THE DESCRIPTION: Whether you already plan for a Back Office department and wish to identify best practice in the processes you already have, or are looking to begin to create forecasts, schedules and manpower plans this course is designed for planners, analysts and managers who are looking to take established front office planning disciplines into the Back Office environment.
THE ORGANISERS: The Forum
THE WEBLINK: http://theforum.social/Training/ArticleId/362
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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