The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
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23rd February 2018
THE DATE: 25/09/2018 – 26/09/2018
The Forum has joined forces with egSolutions to create a 2-day workshop dedicated to Back Office resource planning.
The 2-day course has been designed to deliver best practice and thought leadership through interactive exercises and lively discussion.
THE WEBLINK: http://theforum.social/Training/ArticleId/362
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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