Vonage Unveils New Integration With Salesforce

NiCE Powers Openreach Service Transformation

Sabio Transforms Essent Contact Centre, Cutting Costs 50%

Sabio Shows Why CX Transformation Starts Before Technology

TalkTalk Joins Forces With NiCE To Deploy CXone Mpower

Outcomes That Should Shape Your CX Tech Strategy in 2025

Calabrio’s AI System Earns ISO 42001:2023 Certification

Vonage Earns Leader Spot in IDC MarketScape 2026

8×8 Makes Workforce Management Standard for All Users

SequenceShift Integrates Secure Payments Into Zendesk

Odigo Appoints Laurent Dechaux as New CEO

Assembled and Genesys Announce New Integration

Assembled Launches New AI Data Connectors

NiCE Partners With Snowflake to Streamline CX Data

ScorebuddyCX Launches 2026 Contact Centre Awards Programme

8×8 Earns Multiple Channel and CX Awards

Vonage Integration Brings Real-Time Voice to Broot.ai

Sabio Launches Defibrillator Initiative in Memory of Colleague

Europe’s Best in Customer Contact Celebrated at the 25th ECCCSAs

NICE Launches AI-Powered Global Translator for Business

NiCE Announces an Expanded Partnership With IGT Solutions

Sytel Urges Ofcom to Clarify Outbound Dialling Rules

NiCE Named Leader in IDC CCaaS MarketScape 2025

Dialpad Acquires Surfboard to Boost WFM Capabilities