The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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6th January 2017
THE DATE: 26th September 2017
THE LOCATION: Manchester
THE DESCRIPTION: These prestigious awards showcase excellence in the vital customer contact support functions of Planning, Data, Analytics Insight, and Customer Experience and Quality. Uniquely, this awards programme includes an element of peer-assessment, the chance to hear other finalists at our Finalists’ Day, as well as the opportunity to hear and see presentations from all the award winners at the National Conferences. During the Gala evening, we celebrate the achievement of professionals, inspire future success and present award winners with their trophies. Our fabulous black-tie event includes lively entertainment, music and dancing into the early hours. Inspiring, specialist and professional, this is a fantastic evening to network and enjoy.
THE ORGANISERS: The Forum
THE WEBLINK: tbc
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
