21st December 2016

The Call Centre Helper team are looking for a new set of contact centres to visit this year.
Are you proud of your contact centre? Do your agents love coming to work? Have you just added a new channel, or upgraded your scheduling processes?
We’d love to visit and find out more!
All our site visits are followed up with a published article, featuring photos and top tips from your contact centre.
Here are some examples from our most recent site visits: