The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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7th November 2016
Delivering good social customer service can be a challenge, especially when it comes to integrating with traditional channels, and scaling to meet customer demand and expectations.
This whitepaper will explore 15 tips on using social to improve customer service.
White Paper written by: IP Integration
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
