Bright UK Strengthens its Sales, Client and Support Teams

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Written by Robyn Coppell

Bright is delighted to announce the appointment of Christine Howard, Raj Dattani and Kay Grewal to the UK team.

Christine Howard joins as client relationship manager and will work alongside Bright’s growing client base to deliver customer experience insight and consultancy support.

Formerly a client, Christine comes with a wealth of contact centre experience previously holding project management and business insight roles for the likes of Shop Direct, Serco and Webhelp

Raj Dattani joins our growing sales force and will head up new business development in the utilities, public sector, telecoms and outsourcing sectors.

Raj joins Bright from UBM, where he held the role of programme director of the Top 50 Companies for Customer Service programme. Raj has over 15 years of sales and new business development experience.

Kay Grewal joins our support team and will work with our existing team to ensure we continue to provide world class support to Bright’s client base.

Previously Kay held IT support and customer service roles for M&S and WS Atkins.

 


“It is a pleasure to welcome Christine, Raj and Kay to the business,” says Bright’s Managing Director Mats Rennstam.

“2016 is proving to be another record year and as we move into our next phase of growth it is imperative that we continue to deliver exceptional value for our clients whilst capitalising on the growing demand for our products and services.”

“I have no doubt our experienced new colleagues will be great additions to the team and their vast experience will continue to strengthen our business’.”

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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