CloudFest London

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Written by Rachael Trickey

THE DATE: Tuesday 6th December, 2016

THE LOCATION: St Paul’s Conference Centre, London

THE DESCRIPTION: Join us for an afternoon packed full of insight and innovation and discover how you can get closer to your customers by bringing all your communication channels inside Salesforce.

Our line-up of visionary thought leaders and successful customers, with great opportunities to network, will leave you with real-life examples and hints and tips for how you can improve efficiency, reduce churn and create greater customer advocacy through the combined use of Salesforce and NewVoiceMedia.

Agenda

12:30pm to 1:30pm – Registration

1:30pm to 2:45pm – Welcome and Keynote

Sales Theatre
2:45pm to 5:00pm
Join the Sales theatre to discover how to sell more from sessions by practised and successful sales leaders and influential thought leaders.

Service Theatre
2:45pm to 5:00pm
Join the Service theatre to hear from experienced customer service leaders and knowledgeable thought leaders who will be offering their advice on how you can serve your customers better.

5:00pm to 7:00pm – Networking Reception

THE ORGANISERS: NewVoiceMedia

 

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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