The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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15th August 2016
Gamification is a fun and growing resource that can be adapted to improve contact center performance and agent engagement.
This white paper gives examples of how organizations have used gamification and presents best practices for using gamification to improve performance.
White Paper written by: Callminer
Click here to download the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
