The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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9th August 2016
Here is a fun idea to help promote better relationships between your agents.
Where possible, try to support and encourage agents in their personal hobbies outside of work. For example, if one of your agents is in a band, organise a company social event to go and support them.
This will help to improve team bonding as well as reassure agents that you care about more than just their KPIs.
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
