White Paper: Placing Messaging at the Heart of Your Customer Engagement Strategy

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For customer-experience professionals busy crafting multichannel journeys for their customers, it’s critical that actual consumer usage patterns are placed at the heart of any strategy.

White Paper written by: Sabio

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

White Paper: Placing Messaging at the Heart of Your Customer Engagement Strategy

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