11th May 2016

Have you noticed that we have a new look on our website?
Here are just some of our new features we can’t wait to share with you…
You no longer have to scroll down to read our weekly Editor’s Tip!
Jonty’s Tips and Megan’s Tips are now conveniently located near the top of the homepage, just right of the latest management and technology articles.
The new website features larger images in our “news and insights” section.
We are now also updating this section on a daily basis, so watch this space to stay up to date with the latest news from the contact centre industry.

Not only does this look rather colourful, but you can also click through to a company’s Directory page just by clicking on their logo.
We’ve also added a handy calendar icon on our events section.
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This will help you to find out when the latest industry events will be taking place – with just a quick glance.
We’re very excited about our new website and have done everything we can to ensure that it is all working smoothly.
If you do spot anything that looks peculiar or doesn’t work as you’d expect, please contact the news desk and tell us so we can fix it.
We appreciate your continuing support and hope you enjoy exploring our new website!