20th April 2016

Here are some photos from the Call Centre & Customer Services Summit, organised by Forum Events.
Over 100 suppliers and delegates gathered at the Radisson Blu Hotel, London Stansted, for the Call Centre & Customer Services Summit on 18th–19th April 2016.


First meetings of the day

Headline sponsors of the event ctalk showing their latest solutions

Intelecom sharing their complete contact centre solution in the cloud

A busy morning on the mplsystems stand

Finding out why you should take customer service seriously with IP Integration

The Aspect stand in action

LiveOps sharing their latest technology solutions

Finding out how to transform customer engagement with Netcall

QuickScripts sharing what a call scripter can do for you

Scorebuddy showing why you should stop using spreadsheets




Intelecom speaking to call centre professionals

Solutions on show by mplsystems

The eye-catching stand from Scorebuddy

The QuickScripts stand ready and waiting for the next meeting

The “always busy” Netcall stand
Did you spot yourself in any of our photos?