Compliance Is Core Focus

Syntec has extended its philosophy of an integrated approach to its management of business improvement and compliance.

The company has adopted integration of the three main compliance systems running throughout all Syntec operations.

This has been achieved by combining ISO 9001 for quality of service with ISO 27001 for information security management and PCI DSS level 1 v3.1 for protection of payment card data (one of the first organisations to be audited against this new, updated standard).

“We are gaining value for ourselves and our customers by adopting this integrated approach. So when we do something in the business we don’t just look at what the commercial aspects are, we now also examine and minimise any potential security risks,” said Colin Westlake, Managing Director. “We are achieving real savings in administration and also valuable information to help us be an even better quality company.”

“It was time to put our money where our mouth is by adopting an integrated approach to our own business just as we encourage our contact centre customers to do,” said Simon Beeching, Business Development Director. “We can already see real benefits and are looking forward to our continued development in this competitive marketplace. Integration gives us the edge.”

For more information about Syntec, visit their website.