White Paper: DMG 2014-2015 Speech Analytics Market Report

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Written by Megan Jones

DMG Consulting evaluates the performance of the 7 leading contending vendors at a detailed level in this independent report and survey.

White Paper features: CallMiner

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Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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