New Solution Brings Fun to the Floor

NewVoiceMedia has launched a gamification solution to turn everyday tasks into rewarding activities.

The new gamification module – Motivate – is expected to help drive performance and sales success.

Using the ContactWorld for Sales solution and Motivate, together with the single platform of Salesforce, sales organisations can encourage reps to develop a habit of best practice processes.

This can result in a measurable improvement in business efficiency, especially though improved user CRM adoption.

According to Gartner’s Top Predictions for IT Organizations and Users, 2013 and Beyond: Balancing Economics, Risk, Opportunity and Innovation, Gamification techniques can be used to address pervasive organizational challenges, such as creating engagement, providing more transparency into work activities and connecting employees’ actions to business outcomes. Recognizing the potential benefits of gamification, companies can apply feedback, measurement and incentives — the same techniques that game designers use to keep players interested — to achieve the needed engagement for the transformation of business operations.

“Whether you are focused on increasing market share, lead generation or winning new business, old ways of incentivising your team will only take you so far,” said Matt Tuson, EVP Sales at NewVoiceMedia. “The lasting impact comes from a change in behaviour and a desire to succeed. By using ContactWorld for Sales together with Motivate, your team will find new reasons to improve their technique, increase their focus on targets, manage their time more efficiently and push themselves harder”.

For more information from NewVoiceMedia, visit their website.