Free 30-Day Trial for Scripting Software

QuickScripts are offering free trials to show how their call guidance software can help agents through complex calls.

The company provides software that not only aids agents through their call but removes the need for multiple applications to be open at once.

Everything is handled centrally through the graphical workflow canvas, so users can create scripts for their contact centre, without the need for software developers. Integration with databases, diallers and CRM systems deliver information direct to the agent desktop.

• Drag and Drop Workflow
• Inbound Call Guidance
• Dialler Integration
• Comprehensive Reporting Suite
• Third Party Integration

Using dynamic workflow, information already stored within the CRM system can be combined with answers given during the call to provide customers with accurate and relevant information.

“We understand that changing the structure and working process of your contact centre can be a daunting task, which is why we offer our free 30-day trial. During this time we work with you to get your scripts up and running, including a no obligation consultation. This ensures you make the most of the software and see for yourself the benefits that it could bring to your contact centre on a long-term basis,” said Jordan Thompson at QuickScripts. “Feedback from our trial has proven what a difference call guiding tools can make, how using our software can provide agents with immediate data and knowledge, arming them with the tools to deliver the best customer service possible”

For your free trial, or to find out more information, visit the QuickScripts website.