Syntec Showcase Solutions

Syntec will be exhibiting their contact centre solutions at Travel Tech Europe 2015.

Since last year’s exhibition, Truly Travel, Newmarket Holidays, Sun Holidays, Vertical Systems, Mitelecom and outsourcers CTS have all chosen to adopt the company’s systems.

“We are excited about our new partnership,” said Peter Healey, commenting on Vertical Systems’ and Mitelecom’s choice. “The CardEasy ‘keypad payment by phone’ system, integrated with our telephony and booking platforms, provides our customers with a simple and cost-effective solution to comply with PCI DSS regulations when taking card payments by phone.”

“I’m delighted to be working with Syntec again on our new Sun Holidays website,” said Victoria Sanders, Head of Travel News UK. “They offer supportive and efficient account management and have a range of integrated services and web reporting which are already familiar to many well-known travel brands.”

In addition, Teletext Holidays is a long-standing client and has been able to optimise its web marketing campaigns by using ResponseTrack system.

“We are delighted to be growing our client base in the travel sector with such major names, in some cases to service their own industry clients,” said Simon Beeching at Syntec. “Travel, catalogue retail, e-commerce and financial services are all major sectors for us, as they share a common need for cost-efficient and secure customer service across the multiple contact channels consumers now expect.”

Syntec will be exhibiting their solutions at Travel Tech Europe 2015 at Olympia, 25th – 26th February Stand no. T112 (opposite ‘Disrupt’).

They are also presenting at two seminars on Wednesday 25th February:

• 13.30-14.30 – Contact centre 2020
• 16.00-17.00 – Future of payments

For more information about Syntec, visit their website.