Find a Cloud With a Platinum Lining – Leeds
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THE DATE: 25th March
THE LOCATION: Sky Lounge, DoubleTree Hilton, Leeds
THE DESCRIPTION: Join on Wednesday March 25th in Leeds, for the ‘Find a cloud with a platinum lining hosted by Sabio’ event, and hear the benefits of both an Avaya and Verint cloud solution.
- 12:00 Registration, Lunch & Demonstrations
- 13:00 Welcome & Introductions, Adam Faulkner, Sabio
- 13:20 Introduction to Sabio OnDemand, Mike Andrews, Sabio
- 14:00 Break
- 14:20 Workforce Optimisation, Sabio OnDemand powered by Verint, Mike Pryke-Smith, Verint
- 15:10 Multi-channel Contact Centre, Sabio OnDemand powered by Avaya, Barry Tuffs, Avaya
- 16:00 Panel Session – A chance to have your questions answered by today’s speakers.
- 16:45 Close – please join us for a drink in the Club Lounge
THE ORGANISERS: Sabio
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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