20th August 2014

Write a call centre haiku (poem) for your chance to win a copy of ‘The Smarter Working Manifesto’.
A haiku is a Japanese poem of 17 syllables – broken down into three lines of 5, 7 and 5.
The Customer
Ring, ring, ring. Pick Up. (5)
I am in need of some help. (7)
Please, please pick up soon! (5)
• Visit the Call Centre Helper Facebook page
• Write your call centre haiku in the comments box
The winner will be decided by the Call Centre Helper team on Friday 29th August – and will be sent their copy of ‘The Smarter Working Manifesto’ written by Guy Clapperton and Philip Vanhoutte.
We are also pleased to announce Erika Vajdová as the winner of our “My Amazing Manager…” Competition.
The winning comment was:
Our boss arranges funny trips for us like rafting, Devil´s Run in Mariazell or visiting chocolate factories in Austria. Every month she organises a call centre breakfast and evening parties – and does not forget the kids in our local orphan house. She is always smiling, helpful and willing for everyone. Also during the International Day of Children she gave us chocolates. She is like a star from heaven. We love her.
Well done, Erika!