New solution streamlines implementation

Noble for Sales Cloud Fast Start solution has been launched.

Noble for Sales Cloud provides integration between the Noble Enterprise contact centre platform and the cloud computing and CRM platform from Salesforce.com, thus allowing inside sales departments to generate more contacts and achieve improved efficiency and productivity.

The solution also offers inside sales teams the additional benefit of a streamlined implementation process, while the reduced set-up period gives companies faster access to the contact features, so that sales groups can improve their efficiency and sales.

With integration to the CRM platform, sales teams can work within the CRM workflow environment they are familiar with and have one-click access to a range of contact management tools to dial a number, schedule a callback or transfer a call.

The Fast Start solution also delivers contact management tools that have an immediate impact on sales productivity. Additional features can be added on to the Fast Track platform to further improve performance, including:

• Compliance and campaign management
• Integrated soft phone
• Call recording
• Dropping voicemail messages
• Advanced reporting tools
• Sales analytics

“Adding our contact automation in to the SFA technology mix enables companies to achieve a two-fold or greater increase in productivity,” said Colin Chave, General Manager of Noble Systems EMEA. “The new Fast Start program allows sales managers to see improved results in a fraction of the time of a standard implementation, to make more contacts and increase sales revenues even more quickly.”