The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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28th April 2014
The release of NICE Performance Management expands on the gamification tools introduced in June 2013, going beyond the basic coloured icons and charts currently offered in the market.
Learn more about how gamification can help engage and motivate employees.
White Paper: written by NICE.
Click here to download the white paper
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
