The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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2nd February 2014
This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud.But need further insight into the best practices for how to do so successfully and further evolve customer service in the cloud through four phases:
White Paper: written by Oracle.
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
