White Paper: Improving operational efficiency

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Written by Jo Robinson

This case study will highlight how Nautilus, Inc. successfully established their speech analytics program Improving operational efficiency, trend identification, and compliance adherence in a very short period of time.

White Paper: written by CallMiner

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Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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