Agents to take part in Three Peaks Challenge

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Written by Megan Jones

Two Sunderland customer service centre workers are preparing to take part in the Three Peaks Challenge to raise money for charity.

Michelle Robinson and Alison Huggins, who work at EDF Energy, will scale three of the highest peaks across the UK. This includes Snowdon in Wales, England’s Scafell Pike, and Scotland’s Ben Nevis. The event will be a race against time, with a limit of 24 hours to climb all three peaks.

The pair are taking part in the challenge to raise money for Marie Curie, and have already exceeded the original fundraising target of £2,000 – with almost £3,000 donated so far.

Their colleagues have helped to boost their efforts by holding a dress-down day, a bake sale and a tombola at the Doxford International Business Park office in support of the Three Peaks Challenge fund.

“Alison and I have both lost close relatives to cancer, so we wanted to do our bit for Marie Curie as we believe it is a very important charity,” said Michelle Robinson, who has been a customer service advisor for 8 years. “We have already reached our fundraising target on our just giving page through donations and fundraising, which is great and gives us even more encouragement to do well in the challenge.”

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Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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