2nd December 2013

Written by Megan Jones
Nominations for our “Top Contact Centre Technology” awards officially closed on Wednesday 4th December.
Nominated products include injixo WFM, rostrvm, CallMiner EurekaLive, Noble Solution Suite, BrightIndex, Aspect Social, eg work manager and Nexidia Interaction Analytics.
Persons related to nominated products will be contacted in due course, and voting will commence in the New Year.
Author
Megan Jones
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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