The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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13th January 2013
THE DATE: 28 January 2014
THE LOCATION: Surgeon’s Hall in Edinburgh
THE DETAILS: The UK Customer Experience Conference from SOCAPiE gathers together a professional community to hear about current best practice and strategies.
Speaker panel of:
Chris Brindley – Managing Director, Metro Bank
Alex Walker – Customer Experience Director, Miele UK
Chris Daffy – Academy of Service Excellence
Adrian Furnham – Professor of Psychology, UCL
Maria McCann – Head of Customer Experience, Coast, Karen Millen, Oasis, Warehouse
Dave Bunting MBE – Everest Expedition Leader
Tickets are only £250 (£200 to SOCAPiE members and friends).
THE ORGANISERS: SOCAPiE
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
