PCI Compliance not Widely Understood in Contact Centres

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Written by Jo Robinson

“Is your contact centre PCI compliant?” was asked of our readers and the results were:

Yes 32%
No 8%
No – but it should be soon 6%
What is PCI compliance? 54%

Source: Call Centre Helper website reader poll   Votes: 275    Started: 16 Jul 2013

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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