Interactive Intelligence Web Event “Delivering Social Customer Service”

Web event:  Tuesday, Aug. 13 at 11:30 a.m. Eastern time (EDT). 

Interactive Intelligence is hosting a complimentary Web event titled, “Delivering Social Customer Service – More than Just Having a Presence on Facebook, Twitter, and LinkedIn,”

Already attracting more than 1,300 registrants, this 75-minute webcast is ideal for contact centre, leaders seeking best practices for developing a social customer service strategy that builds relationships across all communications channels — from voice, email and Web chat, to text, video and social media.

The webcast, which will include an extensive audience Q&A, will be presented by;

• Frost & Sullivan Principal Analyst Michael DeSalles
• COMMfusion Principal Analyst Blair Pleasant
• Interactive Intelligence Senior Director of Solutions Marketing Tim Passios.