The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
Close
24th April 2013
There is still time to complete the survey, simply answer 5 questions about a recent technology purchase for your chance to win.
The question Ultra Communications has been asking the community is:
‘How much does your contact centre technology really cost?’
Based on these responses, Ultra will send participants a Total Cost of Ownership (TCO) calculation across the entire life of their technology equipment and applications. Participants will also be sent a free copy of the complete 2013 Cost of Technology survey report once the research is complete – enabling them to compare their TCO figures against industry averages.
To enter just visit https://www.surveymonkey.com/s/TCTCBVY
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
Connect with Jo on LinkedIn
Read more by Jo Robinson
The Latest Customer Contact Research, Reports and White Papers straight to your inbox!
Get the latest insights from Call Centre Helper by signing up for our email content.
Close
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
