Cloud vendor supports military community

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Written by Jo Robinson

NewVoiceMedia’s charity foundation, Giving Voice, is lending its support ‘Seen’ a social enterprise to gett families of armed forces personnel, back into the workplace.

Director at Seen, Rachel Robertson, explained: “In order to overcome barriers faced by military families in maintaining sustainable employment we need to have systems that utilise cloud technology so that our employees could work for us from any location.”

The company’s team members of ex-military or armed forces dependants are trained to a high standard in call handling, book keeping, administration and receptionist services. They are able to work remotely in their specialised discipline, using ContactWorld to provide full integrated support for their clients.

jonathan-gale

Jonathan Gale

Jonathan Gale, CEO of NewVoiceMedia, added, “For NewVoiceMedia it is great to see the NewVoiceMedia Foundation helping start up enterprises such as Seen, where a difference can be made to the lives of the servicemen and women who serve our country and the families who support them.”

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Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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