North East Contact Centre Awards shortlist announced

The finalists for the North East Contact Centre Awards 2012 have been announced ahead of next month’s event in Sunderland.

The awards, which are organised by Tyne and Wear Development Company, will take place on Friday November 9 at Rainton Meadows Arena.  They celebrate the achievements of companies, teams and individuals working in one of the North East’s most successful and competitive industries.

With a total of 11 awards up for grabs, including North East Contact Centre of the Year for centres above and below 250 seats and a new category for North East Outsourced Contact Centre of the Year.

Those companies in the running are:

• 2Touch
• AXA Personal Lines
• Barclays Bank Plc
• Carillion Energy Services
• Convergys Customer Management UK Ltd
• Department for Work and Pensions
• EE
• Geoban UK
• Home Group Ltd
• HP-PLSC
• Leeds Building Society
• More Than RSA
• NHS Business Services Authority
• Northern Powergrid
• Northumbrian Water Ltd
• RWE npower
• Sitel (Newcastle)
• Sky Newcastle
• Spark Response
• Sunderland City Council
• Teachers’ Pensions
• Tesco Bank
• UK Asset Resolution
• Virgin Money

Sarah Gibson, marketing officer at Tyne and Wear Development Company, said:

“We’re delighted to announce an extremely strong shortlist for the awards once again. The competitiveness of the awards is a clear reflection of the strength of the sector in this area.”