The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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11th January 2013
29 – 30th April 2013 in Chesworth Grange, Warwickshire.
THE DETAILS: Putting People First – the 2013 Customer Strategy & Planning Conference
The hugely popular conference will pull together over 650 people from all industry sectors and will include specific forums for strategy, quality & customer experience, performance, outbound, back office and public sector transformation.
Key to the conference is the chance to hear real, insightful experiences, with a multitude of case studies, great speakers from industry leaders in every sector and facilitated discussion built into every forum.
THE ORGANISERS: Professional Planning Forum.
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
