New guide to cloud-based contact centre solutions now available

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Written by Jo Robinson

ContactBabel and NewVoiceMedia have launched a new guide providing insight into cloud-based solutions.

The study, called “The Inner Circle Guide to Cloud-Based Contact Centre Solutions”, includes:

Why is cloud computing hot?
Drivers for cloud-based contact centre solutions
Terminology
Implementation and use
Market landscape
Conclusion
How NewVoiceMedia can help you

Click here to download your free copy.

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

New guide to cloud-based contact centre solutions now available

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