Olympics jobs boost for Scottish contact centre

5 phone boxes in the olympic colours
Page Views

Written by Jo Robinson

Aberdeenshire and Angus-based contact centre operator Journeycall is recruiting up to 50 new staff to handle an expected leap in Olympics-related customer calls.

Journeycall MD, Trisha Pirie, said: “We’re gearing up for an exceptionally busy few months when many of our rail and bus clients may experience unprecedented demand both before, during and after the Olympics and Paralympics events.

“The lion’s share of our clients are in the UK public transport sector, and they are gearing up for a phenomenally busy summer, with a potentially huge increase in passenger numbers for 2012 Games-related activity.  We’ll be recruiting a wide range of new staff, including full-time, part-time, night shift, temporary and permanent advisors.  Journeycall will play its part in ensuring the once-in-a-lifetime London Games is a successful showcase for Britain’s sporting and business expertise.”

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

Read more by Jo Robinson