Plantronics launches developer community

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Written by Jo Robinson

Plantronics have launched a full-scale developer community for smart headsets and context aware applications. 

In today’s world, billions of devices connect and communicate an abundance of data about a person’s location, activities and availability. Plantronics is opening up an opportunity for developers to utilize information like where a person is and what he or she is doing.

Developers will now be able to create “context-aware” applications that will be able to anticipate or take action, to provide better experiences through the information generated by intelligent Plantronics devices with Smart Sensor technology.

Developers can access the tools needed to create smarter, context-aware applications through the Plantronics Developer Connection (PDC).  By accessing the information from Plantronics devices developers can incorporate presence, availability, proximity, and caller information into their existing applications or create a new segment of smarter applications. Incorporating this information will result in more intelligent and intuitive human-to-device experiences.

The PDC includes technical resources, forums and application programming interfaces (APIs) through a new software developer kit (SDK) for Windows environments. The PDC is also a community for developers to connect with Plantronics technologists and learn more about the software possibilities enabled by Plantronics devices.

“Technology is about making our business lives more productive and our personal lives more enjoyable. The next wave of productivity will be driven by contextually aware applications that speed business processes and workflows,” said Joe Burton, senior vice president Engineering and Development and CTO, Plantronics. “Plantronics developed smart headsets and devices with the capability to collect contextual information and present it to applications in an easy-to-integrate manner. We are opening APIs to this information so the software development community can create innovative and useful applications that leverage contextual intelligence from Plantronics.”

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Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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