Vodafone outsources over 200 call centre jobs

Vodafone have announced a partnership that will see the transfer of 207 job roles to Teleperformance.

The transfer of three of Vodafone’s specialist operations teams to Teleperformance will mean continuous employment for these individuals with the same terms and conditions.

Teleperformance has been chosen for their experience and expertise as a leader in the provision of customer services in the business sector.  The partnership underlines the importance of Vodafone’s operations in Newark and their commitment to provide the best service for all business customers.

Alistair Niederer, CEO of Teleperformance said:  “This will be a true collaboration with Vodafone and the partnership will ensure a great future for the Newark contact centre and the services we can provide for business customers.  We look forward to welcoming our new colleagues over the coming months.”