9th June 2011

Written by Jo Robinson
“Are your agents allowed to eat at their desks?” was asked of our readers and the results were:
Yes, hot and cold food – 30%
Yes, cold food only – 24%
No – 46%
Source: Call Centre Helper website reader poll Votes: 489 Date: June 2011
Author
Jo Robinson
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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