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AI Strategy Workshop with Martin Hill-Wilson

AI Strategy workshop
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Written by Maintel

Date: Thursday 10th July 2025

Location: Zoom Video Communications, Midcity Place, 71 High Holborn, London,WC1V 6EA

Step into a future where customer and employee experiences are truly connected. This must-attend event, hosted by Maintel and Zoom, brings together CX leaders, AI experts, and enterprise IT decision-makers for a half-day of insight, innovation, and impact.

Hear from industry thought leader Martin Hill-Wilson who will deliver his critically acclaimed workshop: AI for Non Technical Minds.

  • Session One: Agentic AI Demystified

Understand the next wave of AI and how it’s reshaping customer and employee interactions.

  • Session Two: Are You Ready?

Unpack the core challenges in becoming truly AI-ready – and how to overcome them.

  • Session Three: Your North Star Vision

Define your organisation’s vision for AI-powered experiences that truly deliver.

Walk away with a clear vision, practical steps to become AI-ready, and the confidence to deliver smarter, more connected experiences for your teams and customers.

Author
Maintel

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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