Customer Engagement Summit 2025

Date: 09 October 2025

Location: Evolution, Battersea, London

Register Now

Taking place on Thursday 9th October in London, the Summit is free to attend and brings together over 2,000 senior professionals to explore the trends, technologies and strategies shaping the future of customer engagement.

Speakers sharing case study content include:

Porsche AG, Dr. Martens, IKEA, AXA Health, Santander UK, JP Morgan Chase & Co., Liverpool Football Club, E.ON Next, Lloyds Banking Group, The AA, Rightmove, KFC, Utility Warehouse, Direct Line Group, and many more.

What to Expect:

• 7 themed content stages
• 250+ expert speakers
• Unmissable insight on contact centre transformation
• A powerful day of learning, networking and fresh thinking – for free

Watch the video below where Xander Freeman interviews Martin Hill-Wilson about what else attendees can expect from the event: