What Does No Call No Show Mean?

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Written by Rachael Trickey

What Is No Call No Show (NCNS)?

No call no show (NCNS) is a common phrase for when someone misses work and doesn’t call to let their employers know.

The negative impacts of no call no shows extend far beyond one person; it has a ripple effect on the entire team.

No call no shows put a strain on the business, lead to mistrust and are difficult to fix in a real-time scenario. Other consequences of a no call no show include:

Shorthanded teams
Decreased morale and heightened stress
Safety and compliance issues
Missed tasks and deadlines
Up to 36% productivity loss

Thanks to Scorebuddy for their help with this definition

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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