The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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12th April 2021
Join Calabrio May 5th at 10am GMT in our first annual CX quiz that tests—and rewards—your expertise in arguably the most important aim of contact centres.
1 hour + 16 questions + multiple discussions = An unforgettable experience.
You and your fellow contact centre industry professionals will compete and learn. Your host, James Dodkins, renowned CX industry thought leader, will lead, educate, and entertain on key topics from analytics-driven service to operational best practices.
Four winners, on behalf of their companies, will be awarded a cash prize to be donated to the charity of choice.
Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.
She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
