Customer Experience Summit 2020

Customer behaviour has changed rapidly over the past 6 months, and as we adapt to the new normal, the use of technology has never been more critical to help us adjust and stay relevant. Join us virtually as our event, Customer Experience Summit 2020, opens on Wednesday 7th October. We’ll provide you with the latest insights and showcase the latest Mitel innovations that are shaping the future of call & contact centres, all designed with humans in mind.

Topics include;

• Omnichannel & AI – retain customers by engaging on their preferred device
• Customer Interaction Management – measure and manage effectiveness
• Business Continuity – integrate applications to improve efficiency

Register to enter the event and you’ll receive a confirmation email with further instructions on how to join on the day.

Our Mitel Experts will also be hosting live sessions on 7th & 8th October, where you can see how the technology can be applied, with an opportunity to see a demonstration and ask any questions. Designed to be smaller interactive sessions, places are limited so be sure to register now.