The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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16th March 2020
A checklist of 16 questions on reducing agent effort including explanations and links to articles.
White Paper written by: ProcedureFlow
Click here to download your copy of the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
