Linking Digital Strategy and the Contact Centre 2019

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Written by Robyn Coppell

7th November at the London Zoo (9am – 12pm)

Learn about digital transformation of the contact centre, how to deliver memorable customer experience and how you could utilize website engagement to better serve customers.

This exclusive event brings together leaders in contact centre technology, market insight and system deployment, giving you the answers you need.

This event is for directors of customer experience, CXOs, CTOs or senior decision-makers involved in digital transformation and cloud contact centre projects.

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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