The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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30th September 2019
This paper outlines how the latest in AI/machine learning can help optimize ‘live chat’ channels to improve the speed of resolution, provide more relevant responses and streamline the chat optimization process.
White Paper written by: Warwick Analytics
Click here to download your copy of the White Paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
