The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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28th October 2019
Is your workforce planning running smoothly? Evaluate your service performance and KPIs based on the handy checklist below to see if you’re on track.
Discover if you’ve fallen into some bad habits or are missing out on new opportunities.
Download this checklist to find out more.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
