The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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2nd September 2019
Have you fallen into some bad habits when it comes to customer service in your contact centre, or are you missing out on new opportunities for service?
Then download this handy checklist (brought to you by our partner Teleopti) to see if your customer service is running smoothly based on your staffing.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
